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Dubai Government Launches Feedback Platform

Dubai Government Feedback Platform

Dubai residents can now submit feedback, suggestions and complaints against government departments and/or officials through a dedicated service.

04 Platform – is the name of the feedback service platform that was recently launched by the Dubai government, specifically, HH Sheikh Hamdan. 

  • More than 40 government entities are already registered on the Dubai government feedback service platform.
  • The Dubai government feedback service platform allows residents to file complaints efficiently, in 3 steps.
  • The complaint will then be reviewed by the relevant government officials and addressed accordingly. 

The objective of the 04 Platform is to connect Dubai Government and its customers, to allow the Government to make informed decisions based on customers’ input. 

The Dubai government feedback service platform can be accessed on the website, by typing https://04.gov.ae/

The service is also accessible via WhatsApp for Business, where residents can message directly to provide their feedback.  

Feedback Service by Dubai Government - FAQs

04 Platform is the name of the new feedback service launched by the Dubai Government. You access this service by clicking on this website here- https://04.gov.ae/

Yes. Their service is accessible via WhatsApp for Business, where Dubai residents can message directly to provide their feedback.

The purpose of this platform is to connect Dubai Government and its customers to allow the Government to make informed decisions based on customers’ input.

Dubai residents can now submit feedback, suggestions and complaints against government departments and/or officials through this dedicated service. And it can be submitted in 3 simple steps.

There are more than 40 government entities already registered on the platform.

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